The Pre-Construction Phase
Host Pre-Meetings
Organize pre-meetings with business and building owners to address their concerns and gather input. This is the time to answer key questions like “When?” and “For how long?” Offering options, such as a longer phased construction versus a shorter, more intense period, can help build consensus and create project ambassadors.
Understand Timelines
Advocate for a construction timeline that minimizes business disruption. While infrastructure needs may dictate the phasing, ensure that business impacts are considered. Regular meetings with city staff and contractors are crucial for keeping the project on schedule and communicating any changes promptly.
Manage Parking During Construction
Parking can be a contentious issue during construction. Develop a plan for where business owners, employees, customers, construction workers, and delivery vehicles should park. Create district maps for each phase of construction that clearly show street closures and parking locations. Consider temporary signage and parking restrictions to guide the flow of traffic.
Combine Archaeology and Community Engagement
Construction can unearth unique artifacts in historic districts. Coordinate with the city and construction contractors to allow archaeological exploration. Share any found items with the community through social media and local museums. This can create positive attention and community pride during the project.
Hire a Designer for a Graphics Package
First impressions matter. Invest in high-quality marketing designs and slogans to keep the construction area in mind for customers. Consider creating a mascot like “Kenny the Cone” to engage the community at events. Use QR codes for frequently changing information and develop positive taglines such as:
- “You’re going to DIG what we’re doing.”
- “Our town is getting an upgrade!”
- “Please pardon our mess, progress ahead!”
- “Construction in progress; businesses open as usual!”
Equip businesses with personalized signage to maintain a consistent and professional image throughout the project.
Maintain Accurate Records for Communication
Maintaining up-to-date records of business owners, building owners, and residents is essential. Ensure you have direct contact information and preferred methods of communication. In case of emergencies, you’ll want to reach decision-makers quickly. Building these relationships early will facilitate smoother communication during the project.