Executing the Event
To ensure a smooth event, we sent an email to all ticketholders a few days before with information on parking in downtown Fredericksburg and check-in details. When hosting our shop crawls, we end check-in 90 minutes before the end of the event to make sure everyone is able to complete the crawl within the event hours.
A few hours before the crawl kicked off, a board member and I delivered a bucket of flowers to each retailer along with a list of ticket holders for them to check off.
When event attendees arrived at the Visitor Center, they were greeted and checked-in using their registration name. Attendees received a map of participating retailers, a small swag bag of goodies provided by the EDT office, a few sprigs of eucalyptus and other greenery to get their bouquets started, and chip board flower carrier to keep all of their stems secured as they traveled between crawl stops.
None of the shops in our downtown are large enough to handle that many people coming in at once, so we created two different maps to alternate where people started and ended. All attendees visited the same shops, just in a different order.
After checking in, ticketholders were sent on their way from shop to shop, collecting one stem at each stop. Once they completed the crawl, they had a beautiful bouquet of flowers that included 24 flowers and a few sprigs of greenery — plus any items they purchased from our retailers!
Measuring Success
The event was successful based on our goals, and we raised money to support our other programs. For this crawl, we charged $40 per ticket and sold 100 tickets. We spent $2,500 on flowers and supplies, leaving $1,500 to go toward Fredericksburg Main Street programs.
After the event, participating retailers reported positive results. Our post-event survey returned feedback including “sales were up,” “it made a great Saturday, which we needed,” and “we met several new customers that had never been in our shop that said they would be returning.”
Since these events limited to the number of tickets sold, they are not focused on drawing large crowds to our downtown. Instead, we emphasize increasing visibility of our shops, creating a fun and inviting atmosphere in our downtown, and encouraging people to explore the district to discover a shop they may not have known existed.